Archive for July, 2009
Remote Assistance Error: A Program Failed to Start
Jul 29th
When trying to create a Remote Assistance Invitation, after entering a password, you get the following message…”A program failed to start”
Disclaimers and Terms of Service
Jul 29th
For Customers who use our Services.
You must read and agree to the following Disclaimers and Terms of Service
Computer Systems which have been compromised by malicious software may be in a volatile and unstable state. It is very difficult – if not impossible – to know to what extent this is so. In such a case, damage may have already occurred to the files on your hard drive, and additional damage may occur in our attempts to remove malicious software.
THERE IS NO GUARANTEE, EXPRESS OR IMPLIED, THAT ZEN AGAIN PC WILL BE ABLE TO REMOVE ANY SPECIFIC VIRUS OR VIRUSES OR OTHER MALICIOUS SOFTWARE FROM YOUR COMPUTER. ZEN AGAIN PC IS NOT RESPONSIBLE FOR ANY DAMAGE DONE TO YOUR COMPUTER(S) BY MALICIOUS SOFTWARE PROGRAMS OR BY ANY SOFTWARE PROGRAM THAT WE USE IN THE PERFORMANCE OF SERVICE TO YOUR COMPUTER(S). More >
Connecting With Techinline
Jul 27th
Techinline is an Internet based service that facilitates remote connections between two computers. All you need is a web browser and a special software plugin which they provide. Let’s see how the connection is made. More >
Preparing To Connect
Jul 27th
Remote Help is the term we use to describe the ability to make a connection from one computer to another over the Internet. Your screen images are sent to our screen, and our keyboard strokes and mouse movements are sent to your computer. Your computer responds as if we were sitting in front of it. Before we connect, we will email an Internet link to you so that you can download the software that connects our computers together. We will also send you instructions for installing it. Don’t worry, it’s very easy. More >
How to Create a Screen-shot
Jul 27th
A Screen-shot is simply a picture or image of whatever is showing on your screen at the time. You might want to send a picture of your screen to us when you have an error message displaying, and you want us to be able to see it. Here is how to do it… More >
About Blue Screen of Death (BSOD) errors
Jul 27th
Blue Screen Errors – also known as “The Blue Screen of Death”, or BSOD for short – are Window’s way of of protecting itself from a critical condition, such as corruption of the file system. Windows will halt everything when it encounters conditions that will compromise the operating system and tries to inform you of the nature of the condition with an error message displayed on a blue background. Notice that I said “tries”. Sometimes the error messages are misleading and can send you on a wild goose chase. More >
